Thanks for selecting Maono audio products, please note that the gifts might delivered separately directly from the manufacturing factory. the tracking number will be sent to your email address.

Also, we will deliver your order in priority from our US/EU warehouse if the products are in stock. otherwise, it will be delivered from the factory directly, which will take 7-15 days for delivery. Please kindly email angela@maono.com for more tracking information if you have any questions. Thanks for your understanding!

Hi， please noted that you don't have to place the order with the gift anymore, once you place the order with the specific product, the free gift will be delivered with your order, don't worry.

we basically will arrange the delivery within 3 days and it will take about 7-15 days for delivery for most countries, The shipping time will be extended if your address is remote. and we will separate the package for safety delivery if your order is overweight, thanks for your understanding.

If you are using it alone, you can consider buying AMC2 NEO. If you are considering two-person podcasting or video recording later, you can consider AME2. In addition, AMC2 NEO will be more suitable for live broadcasts and games, while AME2 will be more suitable for podcasts. and content creation. If you want to know more about the differences between them, you can read this article: https://www.maono.com/blogs/news/maonocaster-am100-am200-ame2-and-amc2-neo-audio-interface-comparison

Our products have a 1-year warranty period. you can email to  angela@maono.com If you have any product problems during this period, but If the product is returned due to personal reasons, we will not bear the corresponding freight. You can read our return and exchange policy carefully before purchasing: https://www.maono.com/pages/return-and-exchange