faqs

Audio Infterface

1. Cannot boot

• Please check if the podcast console has power, please charge it, and then turn it on.

• You need to long-press the " " for more than three seconds to turn it on.

2. No sound from accompaniment music

• Please check whether the external audio source is connected to the 'Music Input' interface of the podcast console.

• Please check whether the 'Music' volume control knob on the right is turned on.

• Please check the volume of the accompaniment device.

• Turn on LOOP BACK

3. No sound from the headphones

• Please check whether the headphone cable is inserted into the correct interface. It should be inserted into the "headset" or "Output" interface.

• Please check whether is the "Monitor" of the sound card upwards. You can gradually increase the volume by sliding it up.

• Plug headphones into the OUTPUT or HEADSET jack

4. No sound from the microphone
• Please check whether the microphone is correctly connected to the microphone interface. If not, please try again.

• Please check whether the microphone knob on the left is turned on. Turn the knob clockwise to increase the microphone volume slowly.

• Please check whether is the "monitor fader" of the sound card upwards. You can gradually increase the volume by pushing it up.

• Please confirm with your microphone dealer whether your microphone can be used with this podcast console, or consult us for the recommended microphone model.

5. No sound in a live broadcast
• Please check whether the "recording" knob on the podcast console is turned on, and rotate the "recording

• knob" clockwise to slowly increase the volume of the live broadcast.

• Please check whether the podcast console "MAONO AU-AM200" has been set as the default playback and recording device of the live broadcast software. If not, please set refer to the " Live Streaming on the Computer " part.

6. Echo issues
Turn off or turn down the ECHO effect

7. The side chain function not working
It doesn't work on a voice call, it works on a podcast or live streaming

8. The noise reduction effect is not good
Please keep 2 inches away from your mouth from the microphone

9. Can not be used on iPhone
We don't provide an extra OTG adapter, you should connect your phone with the microphone through the OTG adapter which is included in your iPhone package

10. This audio interface can not be used with a USB/XLR to XLR/USB C microphone even though using an adapter
This audio interface just can only be used with a microphone which comes with a 3.5mm plug

11. Can not be used with a guitar
It should be connected with a 3.5mm to 6.35mm adapter, then to a guitar

12. Before powering on
Please turn down all the volume temporarily

13. How to connect to a computer
• Please use line 1 to connect to the USB-C port of the Audio interface, and use line 2 to connect to the computer. (Note: Do not fold the wire during use to avoid damage.)

• Please check the computer's sound settings after the connection is complete. Both the input and output are' MAONO AU-AM200 '(right-click the speaker on the right side of the desktop to open the sound settings)

• When you need to record the computer accompaniment sound, please turn on the loopback function.

14. How to connect to the smartphone
For the smartphone used for podcast/ Streaming, please insert THE POD1/2/3 interface; for the smartphone used for playing accompaniment, please insert the Music Input jack. In addition, you can also play accompaniment Music through the Bluetooth connection of the smartphone.

15. How to set the volume of preset sound effects and customize sound effects
OPENING is the volume down key, and LAUGHTER is the volume up key.

16. The light on the audio interface can be turned off
You need to press the light button on the side of the sound card 6 times, and the light of each button will slowly diminish to disappear.

17. Bluetooth transmission is a one-way transmission
that cannot be input and output simultaneously. (The Bluetooth is only for wireless accompaniment playback)

18. If you can monitor your voice, but your audience cannot hear your voice
You need to turn up the REC knob above the audio mixer to output the sound.

19. For now, the monitoring function cannot be turned off
We are working on an upgraded version that can turn off the monitoring function, so stay tuned

20. How to upload custom sound effects
Recording: Turn the product on, and connect it with either one microphone, external audio input device, or Bluetooth device. Turn on the"LOOPBACK" mode. Hold any custom key until the button light flashes to start recording. The audio input will be recorded and saved. Release the button to end the recording.

Note: If you do not release your hand during recording, the recording will stop automatically when there is not enough space, and the light will automatically turn off.

1.Why is there a delay in hearing the sound in headphones?
AM100 no latency, you use the software in the computer real-time monitoring function of the delay, it is recommended to adjust the parameters of the application, or use the computer's own recorder to record.

2.Where do I download the software for mac?
We publish audio import software programs compatible with Windows and macOS in our "Manuals and Drivers". They are placed in the same location. You can check them carefully. If you can't find them, you can contact our support and they will answer your questions.

3.Can I bring two headsets for a face-to-face interview for this product?
AM100 has two monitor jacks and two microphone jacks that can meet two people at the same time using monitor headphones and microphones.

4.Are you able to save the recording to an SD card?
AM100 doesn't have an SD card interface. If you want to save to an SD card, we recommend that you use a computer to record, and then transfer the recorded audio files from the computer to the SD card.

1. Cannot boot
• Please check if the podcast console has power, please charge it, and then turn it on.
•You need to long-press the for more than three seconds to turn it on.

2. The sound card is dead, how to charge it?
•connect to the computer that is charging the device
•Use ordinary 5V 1A or 5V 2A size phone charging head

3. Sound card recording without sound
Please turn the recording knob to the appropriate range

4. I want to input the accompaniment via Bluetooth, how does it work?
•Powering on the sound card, the Bluetooth indicator will blink, Bluetooth search and
automatically pair with the paired mobile phone, then the indicator light turned to solid
•Long press the Bluetooth button for 2 seconds, the indicator will turn off and end pairing

5. Side chain function not working
It doesn't work on a voice call, it works on podcasts or live streaming.

6. Why is there little or no sound with shure sm7B and Rode PodMic dynamic microphones?
•The switch on the side does not select the correct gain.
•The maonocaster E2 sound card has the built-in gain that provides sufficient gain for all microphone types, including low output dynamic microphones. When in use, you can adjust the switch on the side to select gain 50dB or 60dB to choose the gain multiplier and get the best results.

7. Can I connect my USB microphone to the AME2 Maonocaster
No, the AME2 Maonocaster does not support the connection of USB microphones.

8. Can I use Bluetooth headphones with the AME2 Maonocaster?
No, the E2 is not a USB host device and will therefore not allow the connection of Bluetooth headphones.

9. Do you need to use a Gain Booster when using dynamic mics with the AME2 Maonocaster?
The AME2 's microphone channels feature studio-quality preamps that can provide enough gain for all microphone types, including low-output dynamic microphones. You can change the gain multiplier of the side microphone setting to get the right effect for your use.

10. Can not be used on iPhone
We don't provide an extra OTG adapter, you should connect your phone with the microphone through the OTG adapter which is included in your iPhone package.

11. How to connect to a Guitar
Recording can be achieved by using 6.35MM plugged into the instrument port.

12. How to connect to a computer?
Take out the cable from the box, and connect the computer and sound card ends respectively, after the connection is completed, please check the computer's sound settings. Input and output are set to "MAONO AME2" (right-click the speaker icon on the right side of the desktop to open the sound settings)

13. How to record sound effects, how long is the time to record sound effects?
Press the A/B/C button to record a 1-minute audio effect, and press the Loop Button to repeat playing an audio effect. Press the other 8 buttons to record the 20s(Max)audio effect.
•By default, there is no customized audio effect.
•Recording: with an audio card on, connect it to mic/external audio input device/Bluetooth devices, and long-press any custom button for more than 3 seconds. Release press until the indicator slowly blinks and enters recording mode. Short press the button again to stop recording or record until the indicator stops blinking, which indicates max time length audio is recorded.
Note: Each custom audio effect button has limited storage, when there is no storage left, it will stop recording and the indicator will go off automatically.

14. What software can be used with the sound card on Windows 10?
AU, Audacity, sound forge

15. On/Off switch of buttons back around light
The lamp is on by default, hold the power button for 1s to turn off light

16. Microphone gain switch setting
•Please set the 'MIC1 SETTING' on the side of the audio interface to the correct position
• The microphone in the package needs to be placed in the 40dB gear
• If you need to connect your own microphone, please according to your microphone's sensitivity or contact us.

17. Voice cracked
• Please adjust the 'MIC1 SETTING' on the side of the audio interface to 40dB
• Adjust 'MIC①' to the middle gear
• Adjust the 'LOW/MID/HI' to the middle gear
• Adjust 'OUTPUT' to the middle gear
• Please be 7-8in away from the microphone for the best recording experience

18. How to adjust the knobs on the audio interface
You can adjust each knob to the middle before using
• AUX: Adjusts the input accompaniment sound
• LOW/MID/HI: Adjust the high and low parts of the vocal input from the microphone
•INST: Adjusts the volume of the instrument input from the 'INST' jack
• PITCH: Interesting voice change adjustments
• MONITOR: Adjust the volume of your monitor through headphones
•OUTPUT: Adjust the volume of the output to your phone/computer
•MIC①②: Adjust the volume of the microphone input
• PAD VOL: Adjusts the volume of the custom effect created by your input
• DEPTH: Adjusts the depth of the reverb
• DECAY TIME: Adjust the reverb time

19. Can't hear sound through headphones
• Please adjust 'MIC①②' to increase the sound of the microphone
• Adjust 'MONITOR' to increase the monitoring sound
• Adjust 'AUX' to increase the sound of the accompaniment music
•Adjust 'OUTPUT' to increase the sound output to the smartphone/computer

20. The sound you hear from the headphone is different from the recorded sound from the smartphone/computer
• The monitored sound from headphones and the recorded sound is controlled by different knobs
•Adjust 'MONITOR', adjust the monitoring sound from the headphone
•Adjust 'OUTPUT', adjust the sound output to the smartphone/computer

21. How to input accompaniment via Bluetooth?
•Powering on the sound card, the Bluetooth indicator will blink, Bluetooth search and
automatically pair with a paired mobile phone, then indicator light turned to solid
•Long press Bluetooth button for 2 seconds, the indicator will turn off and end pairing

22. When you live stream, the audience can't hear the music, but you can hear it through headphones
• Make sure the 'OUTPUT' knob is on and turn up the output volume
• Turn on the 'LOOPBACK' button

23.The sound recorded by mobile phone/computer is the only vocal from microphone, no music sound
• Please make sure that the phone connected to the 'Live output' or the computer connected to the 'USBC' is correctly recognized
• Please check if the DRY/WET button is off
• please turn on the LOOPBACK button, if you want to record to your computer

Microphones

1. The microphone does not work without sound on windows
you can refer to the attachment: Fix sound problems on PC

2. What is the value of the sampling rate of the microphone?
192kHz/24Bit

3. How to set up the connection computer?
you can refer to the attachment: How to connect the microphone to the computer

4. Correct the whistling sound coming from a mic?
That whistling sound is called Audio feedback and caused because of an endless loop caused when the mic picks up the sound of the loudspeakers (stage monitors or pa speakers) and sends it back to the loudspeakers to amplify and pick up again, resulting in 1 particular frequency getting boosted depending upon the resonance of the room, the speakers, etc.

Ways to correct /avoid feedback?
•Face the speakers away from the mic or place them farther away.

• Lower their volume or mic gain

• Use unidirectional cardioid mics which have a rear rejection that means no pickup from the back side. Then you can use stage monitors facing you in the middle of the stage. And the mic won't pick up them.
• Ring out the speaker - deliberately create feedback by taking the mic closer to the speaker. When feedback happens, check the frequency on a real-time analyzer and cut it using channel eq or graphic eq.
• Use a feedback reducer

5. The microphone is not recognized on the PC
you can refer the attachment: USB not Recognized

6. USB Microphone not Working on Mac?
you can refer the attachment: USB Microphone not Working on Mac

1. How to solve the connection light keeps blinking, but no successful connection?

When the transmitter starts the connection function, it cannot connect to the receiver, try to use the phone
SIM card pin inserted into RESET hole and pressed for 3 seconds to start the reset function, then try to connect.

2. Can I use it on my camera via an adapter cable?

Cannot

3. Can the WM820 B2 and C2 microphones record a separate channel?

Cannot,This feature is supported on WM821, and you can purchase WM821

4. Can I use the adapter to transfer C2 to Apple phone?

Cannot

1. How to solve the connection light keeps blinking, but no successful connection?
When the transmitter starts the connection function, it cannot connect to the receiver, try to use the phone
SIM card pin inserted into RESET hole and pressed for 2 seconds to start the reset function, then try to connect.

2.Can I use it on my camera via an adapter cable?
yes

3.How to charge the charging box?
The use of conventional cell phone charger can be charged, a rechargeable battery, computer USB port

4. Wireless microphone charging how no response?
Please tear off the bottom of the insulation tape

5. What does the low-cut function do?
The low-cut function can shield the surrounding noise, and ambient sound so that the sound is cleaner

6. How do I connect the Maono WM821's windshields?
Align windshields and microphone jacks, then push in the direction of the Maono logo to complete the installation

7. Why the microphone is not connected successfully, the sound is not input into the phone?
1. Please check if the connection is correct, TRRS (Four rings) connects to the phone, TRS (three rings) connects to the microphone
2. Please connect the audio cable to the microphone OUTPUT jack
3. When using the phone does not have a 3.5 MM headset hole, please connect the phone through the On the Go adapter cable, On the Go adapter cable, please use the original, to avoid connection failure and poor sound quality problems

8. WM821 recording sound is very small, how to adjust?
1. If Your wireless microphone is not successfully connected to the phone, you can use the recorder to record the sound, and then gently tap near the charging port, if there are sound fluctuations, the microphone is not successfully connected, please reconnect the device
2.WM821 has 6 volume levels, short press the receiver A or B button to adjust the volume of the corresponding transmitter

9. What is the difference between the WM821's Merged(MIX) and Split(AB) recording modes?
1. The receiver can switch between "Merged(MIX)" and "Split(AB)" by pressing the power switch button.
2. This allows you to record each transmitter onto separate channels on the output ('Split' mode) or combine the two into a single output ('Merged' mode). When it's in 'Split' mode, there will be two output level meters, when it's in 'Merged' mode, there will be just one.