FAQs

AM100 no latency, you use the software in the computer real-time monitoring function of the delay, it is recommended to adjust the parameters of the application, or use the computer's own recorder to record

We publish audio import software programs compatible with Windows and macOS in our "Manuals and Drivers". They are placed in the same location. You can check them carefully. If you can't find them, you can contact our support and they will answer your questions

AU-AM100 has two monitor jacks and two microphone jacks, can meet two people at the same time using monitor headphones and microphones

AU-AM100 doesn't have an SD card interface. If you want to save to an SD card, we recommend that you use a computer to record, and then transfer the recorded audio files from the computer to the SD card

• Please check if the podcast console has power, please charge it, and then turn it on.
•You need to long-press the for more than three seconds to turn it on.

•connect to the computer that is charging the device 
•Use ordinary 5V 1A or 5V 2A size phone charging head

Please turn the recording knob to the appropriate range

•Powering on the sound card, the Bluetooth indicator will blink, Bluetooth search and
automatically pair with the paired mobile phone, then the indicator light turned to solid
•Long press the Bluetooth button for 2 seconds, the indicator will turn off and end pairing

It doesn't work on a voice call, it works on podcast or live streaming

•The switch on the side does not select the correct gain. 
•The maonocaster E2 sound card has the built-in gain that provides sufficient gain for all microphone types, including low output dynamic microphones. When in use, you can adjust the switch on the side to select gain 50dB or 60dB to choose the gain multiplier and get the best results

No, the Maonocaster E2  does not support the connection of USB microphones. 

No, the E2  is not a USB host device and will therefore not allow the connection of Bluetooth headphones.

The Maonocaster E2's microphone channels feature studio-quality preamps that can provide enough gain for all microphone types, including low-output dynamic microphones. You can change the gain multiplier of the side microphone setting to get the right effect for your use

We don't provide an extra OTG adapter, you should connect your phone with the microphone through OTG adapter which is included in your iPhone package

Recording can be achieved by using 6.35MM plugged into the instrument port

Take out the cable from the box, connect the computer and sound card ends respectively, after the connection is completed, please check the computer's sound settings. Input and output are set to "MAONO AME2" (right-click the speaker icon on the right side of the desktop to open the sound settings)

Press the A/B/C button to record a 1-minute audio effect, and press the Loop Button to repeat playing an audio effect. Press the other 8 buttons to record the 20s(Max)audio effect.
•By default, there is no customized audio effect.
•Recording: with an audio card on, connect it to mic/external audio input device/Bluetooth devices, and long-press any custom button for more than 3 seconds. Release press until the indicator slowly blinks and enters recording mode. Short press the button again to stop recording or record until the indicator stops blinking, which indicates max time length audio is recorded.
•Note: Each custom audio effect button has limited storage, when there is no storage left, it will stop recording and the indicator will go off automatically.

AU, Audacity, sound forge 

The lamp is on by default, hold the power button for 1s to turn off light

•Please set the 'MIC1 SETTING' on the side of the audio interface to the correct position
• The microphone in the package needs to be placed in the 40dB gear
• If you need to connect your own microphone, please according to your microphone's sensitivity or contact us.

• Please adjust the 'MIC1 SETTING' on the side of the audio interface to 40dB
• Adjust 'MIC①' to the middle gear
• Adjust the 'LOW/MID/HI' to the middle gear
• Adjust 'OUTPUT' to the middle gear
• Please be 7-8in away from the microphone for the best recording experience

You can adjust each knob to the middle before using
• AUX: Adjusts the input accompaniment sound
• LOW/MID/HI: Adjust the high and low parts of the vocal input from the microphone
•INST: Adjusts the volume of the instrument input from the 'INST' jack
• PITCH: Interesting voice change adjustments
• MONITOR: Adjust the volume of your monitor through headphones
•OUTPUT: Adjust the volume of the output to your phone/computer
•MIC①②: Adjust the volume of the microphone input
• PAD VOL: Adjusts the volume of the custom effect created by your input
• DEPTH: Adjusts the depth of the reverb
• DECAY TIME: Adjust the reverb time

• Please adjust 'MIC①②' to increase the sound of the microphone
• Adjust 'MONITOR' to increase the monitoring sound
• Adjust 'AUX' to increase the sound of the accompaniment music
•Adjust 'OUTPUT' to increase the sound output to the smartphone/computer

• The monitored sound from headphones and the recorded sound are controlled by different knobs
•Adjust 'MONITOR', adjust the monitoring sound from the headphone
•Adjust 'OUTPUT', adjust the sound output to the smartphone/computer

•Powering on the sound card, Bluetooth indicator will blink, Bluetooth search and
automatically pair with paired mobile phone, then indicator light turned to solid
•Long press Bluetooth button for 2 seconds, indicator will turn off and end pairing

• Make sure the 'OUTPUT' knob is on and turn up the output volume
• Turn on the 'LOOPBACK' button

• Please make sure that the phone connected to the 'Live output' or the computer connected to the 'USBC' is correctly recognized
• Please check if the DRY/WET button is off
• please turn on the LOOPBACK button, if you want to record to your computer

you can refer the attachment:  Fix sound problems on PC 

192kHz/24Bit

you can refer the attachment:  How to connect the microphone to the computer

That whistling sound is called Audio feedback and caused because of an endless loop caused when the mic picks up the sound of the loudspeakers (stage monitors or pa speakers) and sends it back to the loudspeakers to amplify and pick up again, resulting in 1 particular frequency getting boosted depending upon the resonance of the room, the speakers, etc.
 
Ways to correct /avoid feedback?
1.    Face the speakers away from the mic or place them farther away.
2.    Lower their volume or mic gain
3.    Use unidirectional cardioid mics which have a rear rejection that means no pickup from back side. Then you can use stage monitors facing you in the middle of the stage. And the mic won't pick up them.
4.    Ring out the speaker - deliberately create feedback by taking the mic closer to the speaker. When feedback happens, check the frequency on a real-time analyzer and cut it using channel eq or graphic eq.
5.    Use a feedback reducer

you can refer the attachment  : USB not Recognized

you can refer the attachment : USB Microphone not Working on Mac

When the transmitter starts the connection function, it cannot connect to the receiver, try to use the phone
SIM card pin inserted into RESET hole and pressed for 3 seconds to start the reset function, then try to connect.

Cannot

Cannot,This feature is supported on WM821, and you can purchase WM821

Cannot

When the transmitter starts the connection function, it cannot connect to the receiver, try to use the phone
SIM card pin inserted into RESET hole and pressed for 2 seconds to start the reset function, then try to connect.

yes

The use of conventional cell phone charger can be charged, rechargeable battery, computer USB port

Please tear off the bottom of the insulation tape

Low-cut function can shield the surrounding noise, ambient sound, so that the sound is more clean

Align windshields and microphone jacks, then push in the direction of the Maono logo to complete the installation

1. Please check if the connection is correct, TRRS (Four rings) connects to the phone, TRS (three rings) connects to the microphone
2. Please connect the audio cable to the microphone OUTPUT jack
3. When using the phone does not have a 3.5 MM headset hole, please connect the phone through the On the Go adapter cable, On the Go adapter cable, please use the original, to avoid connection failure and poor sound quality problems

1. Your wireless microphone is not successfully connected to the phone, you can use the recorder to record the sound, and then gently tap near the charging port, if there are sound fluctuations, the microphone is not successfully connected, please reconnect the device
2.WM821 has 6 volume levels, short press the receiver A or B button to adjust the volume of the corresponding transmitter

1.The receiver can switch between "Merged(MIX)" and "Split(AB)" by pressing the power switch button.
2.This allows you to record each transmitter onto separate channels on the output ('Split' mode) or combine the two into a single output ('Merged' mode). When it's in 'Split' mode, there will be two output level meters, when it's in 'Merged' mode, there will be just one.

• Button at the bottom of the microphone to switch to light off mode

• Control the lights via Maono Link and turn them off with one click

Software Download:

https://www.maono.com/pages/maono-link-software

Please check the documentation

• That whistling sound is called an Audio feedback and caused because of an endless loop caused when the mic picks up the sound of the loudspeakers and sends it back to the loudspeakers to amplify and picks up again
• Ways to correct /avoid feedback

1. Face the speakers away from the mic or place farther away.
2. Lower their volume or mic gain

Use unidirectional cardioid mics which have a rear rejection that means no pickup from back side. Then you can use stage monitors facing you in the middle of the stage. And mic won't pickup them.

1. Ring out the speaker - deliberately create feedback by taking the mic closer to the speaker. When feedback happens, check the frequency on a real-time analyser and cut it using channel eq or graphic eq.
2. Use a feedback reducer

1. Microphone is not recognized on the PC?

• Shut down and restart the computer and leave it for 20 minutes before connecting again
• Update the driver in the device manager, uninstall the driver and re-insert the microphone
• Use on another computer to see if it can be loaded, loaded out again after inserting the computer that can not be identified
• Use the driver master, the brand comes with the software or the brand's official website to update the driver (such as Lenovo, Dell) to avoid the impact of missing drivers

Please check the documentation

• Please turn the recording knob to a reasonable range
• Please adjust the Mic gain knob to a reasonable range
• Open microphone permission in privacy settings
• Is the microphone device selection correct, please refer to the detailed documentation.

Please see the documentation for details

• Android can be connected through OTG adapter or USB-C to USB-C data cable
• iOS can be connected through the adapter cable provided by our company

• Unplug the microphone data cable, replace the USB port and reconnect it (desktop computer to the USB behind the chassis, do not use a hub or docking station)
• Stay away from audio and electronic products to avoid electronic signal interference. Change to a quiet environment to use the microphone, avoid external ambient sound being picked up by the microphone, troubleshoot the problem first
• Turn off the use of third-party software, use the recorder that comes with the computer to test
• May be the computer or plug board leakage, you can choose to replace a computer test

• Microphone gain is too high, the microphone is sensitive, resulting in picking up more ambient sound, please reduce the microphone gain, it will improve the sound quality
• DM30 is a condenser microphone, picking up sensitive sound, the microphone brings more sound details at the same time, will pick up ambient sound, please keep a distance from your computer, cooling fan rotation and operation will generate noise
• USB interface or data cable is bad, please replace the connection cable or USB jack (desktop computer, please connect to the USB port behind the chassis)

5V / 100mA - 230mA

• Please check the connection of the audio cable to the computer, unplug it and reconnect it
• Check whether the microphone can be used normally on the computer

48kHz/24Bit

Not necessary, because the PD400X is a dynamic microphone

• That whistling sound is called an Audio feedback and caused because of an endless loop caused when the mic picks up the sound of the loudspeakers and sends it back to the loudspeakers to amplify and picks up again
• Ways to correct /avoid feedback

1. Face the speakers away from the mic or place farther away.
2. Lower their volume or mic gain

Use unidirectional cardioid mics which have a rear rejection that means no pickup from back side. Then you can use stage monitors facing you in the middle of the stage. And mic won't pickup them.

1. Ring out the speaker - deliberately create feedback by taking the mic closer to the speaker. When feedback happens, check the frequency on a real-time analyser and cut it using channel eq or graphic eq.
2. Use a feedback reducer

Please check the documentation

• Shut down and restart the computer and leave it for 20 minutes before connecting again
• Update the driver in the device manager, uninstall the driver and re-insert the microphone
• Use on another computer to see if it can be loaded, loaded out again after inserting the computer that can not be identified
• Use the driver master, the brand comes with the software or the brand's official website to update the driver (such as Lenovo, Dell) to avoid the impact of missing drivers

Please check the documentation

• Please turn the recording knob to a reasonable range
• Please adjust the Mic gain knob to a reasonable range
• Open microphone permission in privacy settings
• Is the microphone device selection correct, please refer to the detailed documentation.

Please see the documentation for details

• Android can be connected through OTG adapter or USB-C to USB-C data cable
• iOS can be connected through the adapter cable provided by our company

• PD400X is a dynamic microphone, relatively insensitive, the recommended distance is within 15CM
• Please speak according to the direction shown to avoid the microphone not picking up the human voice

• Using USB mode: Please check whether the microphone gain knob is in a reasonable position and whether the computer is using the device PD400X
• Using XLR mode: please turn up the gain knob on the sound card, please check if the gain of the sound card is enough to push the microphone

• Unplug the microphone data cable, replace the USB port and reconnect it (desktop computer to the USB behind the chassis, do not use a hub or docking station)
• Stay away from audio and electronic products to avoid electronic signal interference. Change to a quiet environment to use the microphone, avoid external ambient sound being picked up by the microphone, troubleshoot the problem first
• Turn off the use of third-party software, use the recorder that comes with the computer to test
• May be the computer or plug board leakage, you can choose to replace a computer test

• Low-cut is a filter that removes low frequencies from the audio signal.
• Frequencies below a defined frequency (usually between 20 Hz and 150 Hz) are removed from the filter, removing some of the low frequency noise for a cleaner sound

5V / 130mA-0.7W

• USB mode and XLR mode are completely separate, control the sound, light function is controlled by the USB mode, need power to use
• XLR mode output for the pure original sound, switch and sound effects by the sound card control

• Microphone gain is too high, the microphone is sensitive, resulting in picking up more ambient sound, please reduce the microphone gain, it will improve the sound quality
• PD400X is a condenser microphone, the microphone is sensitive, the microphone will pick up ambient sound while bringing more sound details, please keep a distance from your computer, cooling fan rotation and operation will generate noise
• USB port or data cable is bad, please replace the connection cable or USB jack (desktop computer please connect to the USB port behind the case)

• Please check the connection of the audio cable to the computer, unplug it and reconnect it
• Check if the microphone works properly on the computer
• If not resolved,

please contact us via email:support@maono.com