FAQ

  • Cannot boot
  • Why is there a delay in hearing the sound in headphones
  • Cannot boot
  • The sound card is dead, how to charge it?
  • No sound from accompaniment music
  • Where do I download the software for mac?
  • No sound from headphones
  • Sound card recording without sound
  • Can I bring two headsets for face-to-face interview for this product?
  • I want to input the accompaniment via Bluetooth, how does it work?
  • Are you able to save recording to an SD card?
  • No sound from the microphone
  • Side chain function not working
  • No sound in live broadcast
  • Why is there little or no sound with shure sm7B and Rode PodMic dynamic microphones
  • Echo issues
  • Can I connect my USB microphone to the Maonocaster E2
  • Side chain function not working
  • Can I use Bluetooth headphones with the Maonocaster E2?
  • The noise reduction effect is not good
  • Do you need to use a Gain Booster when using dynamic mics with the Maocaster E2?
  • Can not be used on iPhone
  • Can not be used on iPhone
  • This audio interface can not be used with a USB/XLR to XLR/USB C microphone even though using an adapter
  • How to connect to a Guiter
  • Can not be used with guitar
  • How to connect to a computer
  • Before powering on
  • How to record sound effects, how long is the time to record sound effects?
  • How to connect to a computer
  • What software can be used with the sound card on Windows 10?
  • How to connect to the smartphone
  • How to set the volume of preset sound effects and customize sound effects
  • On/Off switch of buttons backaround light
  • The light on the audio interface can be turned off
  • Microphone gain switch setting
  • Bluetooth transmission is a one-way transmission
  • Voice cracked
  • If you can monitor your voice, but your audience cannot hear your voice
  • How to adjust the knobs on the audio interface
  • Can't hear sound through headphones
  • For now, the monitoring function cannot be turned off
  • How to upload custom sound effects
  • The sound you hear from the headphone is different from the recorded sound from the smartphone/computer
  • How to input accompaniment via Bluetooth
  • When you live stream, the audience can't hear the music, but you can hear it through headphones
  • The sound recorded by mobile phone/computer is the only vocal from microphone, no music sound

Maonocaster lite AU-AM200 FAQs

Cannot boot

• Please check if the podcast console has power, please charge it, and then turn it on.

• You need to long-press the " " for more than three seconds to turn it on.

No sound from accompaniment music

• Please check whether the external audio source is connected to the 'Music Input' interface of the podcast console.

• Please check whether the 'Music' volume control knob on the right is turned on.

• Please check the volume of the accompaniment device.

• Turn on LOOP BACK

No sound from headphones

• Please check whether the headphone cable is inserted into the correct interface. It should be inserted into the "headset" or "Output" interface.

• Please check whether is the "Monitor" of the sound card upwards. You can gradually increase the volume by sliding it up.

• Plug headphones into OUTPUT or HEADSET jack

No sound from the microphone

• Please check whether the microphone is correctly connected to the microphone interface. If not, please try again.

• Please check whether the microphone knob on the left is turned on. Turn the knob clockwise to increase the microphone volume slowly.

• Please check whether is the "monitor fader" of the sound card upwards. You can gradually increase the volume by pushing it up.

• Please confirm with your microphone dealer whether your microphone can be used with this podcast console, or consult us for the recommended microphone model.

No sound in live broadcast

• Please check whether the "recording" knob on the podcast console is turned on, and rotate the "recording

• knob" clockwise to slowly increase the volume of the live broadcast.

• Please check whether the podcast console "MAONO AU-AM200" has been set as the default playback and recording device of the live broadcast software. If not, please set refer to the " Live Streaming on the Computer " part.

Echo issues

Turn off or turn down ECHO effect

Side chain function not working

It doesn't work on a voice call, it works on podcast or live streaming

The noise reduction effect is not good

Please keep 2 inches away from your mouth to the microphone

Can not be used on iPhone

We don't provide an extra OTG adapter, you should connect your phone with the microphone through the OTG adapter which is included in your iPhone package

This audio interface can not be used with a USB/XLR to XLR/USB C microphone even though using an adapter

This audio interface just can only be used with a microphone which comes with a 3.5mm plug

Can not be used with guitar

It should be connected with a 3.5mm to 6.35mm adapter, then to guitar

Before powering on

Please turn down all the volume temporarily

How to connect to a computer

• Please use line 1 to connect the USB-C port of the Audio interface, and use line 2 to connect to the computer. (Note: Do not fold the wire during use to avoid damage.)

• Please check the computer's sound settings after the connection is complete. Both the input and output are' MAONO AU-AM200 '(right-click the speaker on the right side of the desktop to open the sound settings)

• When you need to record the computer accompaniment sound, please turn on the loopback function.

How to connect to the smartphone

For the smartphone used for podcast/ Streaming, please insert THE POD1/2/3 interface; for the smartphone used for playing accompaniment, please insert the Music Input jack. In addition, you can also play accompaniment Music through the Bluetooth connection of the smartphone.

How to set the volume of preset sound effects and customize sound effects

OPENING is the volume down key, and LAUGHTER is the volume up key.

The light on the audio interface can be turned off

You need to press the light button on the side of the sound card 6 times, and the light of each button will slowly diminish to disappear.

Bluetooth transmission is a one-way transmission

which cannot be input and output simultaneously. (The Bluetooth is only for wireless accompaniment playback)

If you can monitor your voice, but your audience cannot hear your voice

You need to turn up the REC knob above the audio mixer to output the sound.

For now, the monitoring function cannot be turned off

We are working on an upgraded version that can turn off the monitoring function, so stay tuned

How to upload custom sound effects

Recording: Turn the product on, connect it with either one microphone, external audio input device, Bluetooth device. Turn on the"LOOPBACK" mode. Hold any custom key until the button light flashes to start recording. The audio input will be recorded and saved. Release the button to end the recording.

Note: If you do not release your hand during recording, the recording will stop automatically when there is not enough space, and the light will automatically turn off.

Maonocaster AU-AM100 FAQs

Why is there a delay in hearing the sound in headphones

AM100 no latency, you use the software in the computer real-time monitoring function of the delay, it is recommended to adjust the parameters of the application, or use the computer's own recorder to record

Where do I download the software for mac?

We publish audio import software programs compatible with Windows and macOS in our "Manuals and Drivers". They are placed in the same location. You can check them carefully. If you can't find them, you can contact our support and they will answer your questions

Can I bring two headsets for face-to-face interview for this product?

AU-AM100 has two monitor jacks and two microphone jacks, can meet two people at the same time using monitor headphones and microphones

Are you able to save recording to an SD card?

AU-AM100 doesn't have an SD card interface. If you want to save to an SD card, we recommend that you use a computer to record, and then transfer the recorded audio files from the computer to the SD card

Maonocaster E2 FAQs

Cannot boot

• Please check if the podcast console has power, please charge it, and then turn it on.
•You need to long-press the for more than three seconds to turn it on.

The sound card is dead, how to charge it?

•connect to the computer that is charging the device 
•Use ordinary 5V 1A or 5V 2A size phone charging head

Sound card recording without sound

Please turn the recording knob to the appropriate range

I want to input the accompaniment via Bluetooth, how does it work?

•Powering on the sound card, the Bluetooth indicator will blink, Bluetooth search and
automatically pair with the paired mobile phone, then the indicator light turned to solid
•Long press the Bluetooth button for 2 seconds, the indicator will turn off and end pairing

Side chain function not working

It doesn't work on a voice call, it works on podcast or live streaming

Why is there little or no sound with shure sm7B and Rode PodMic dynamic microphones

•The switch on the side does not select the correct gain. 
•The maonocaster E2 sound card has the built-in gain that provides sufficient gain for all microphone types, including low output dynamic microphones. When in use, you can adjust the switch on the side to select gain 50dB or 60dB to choose the gain multiplier and get the best results

Can I connect my USB microphone to the Maonocaster E2

No, the Maonocaster E2  does not support the connection of USB microphones. 

Can I use Bluetooth headphones with the Maonocaster E2?

No, the E2  is not a USB host device and will therefore not allow the connection of Bluetooth headphones.

Do you need to use a Gain Booster when using dynamic mics with the Maocaster E2?

The Maonocaster E2's microphone channels feature studio-quality preamps that can provide enough gain for all microphone types, including low-output dynamic microphones. You can change the gain multiplier of the side microphone setting to get the right effect for your use

Can not be used on iPhone

We don't provide an extra OTG adapter, you should connect your phone with the microphone through OTG adapter which is included in your iPhone package

How to connect to a Guiter

Recording can be achieved by using 6.35MM plugged into the instrument port

How to connect to a computer

Take out the cable from the box, connect the computer and sound card ends respectively, after the connection is completed, please check the computer's sound settings. Input and output are set to "MAONO AME2" (right-click the speaker icon on the right side of the desktop to open the sound settings)

How to record sound effects, how long is the time to record sound effects?

Press the A/B/C button to record a 1-minute audio effect, and press the Loop Button to repeat playing an audio effect. Press the other 8 buttons to record the 20s(Max)audio effect.
•By default, there is no customized audio effect.
•Recording: with an audio card on, connect it to mic/external audio input device/Bluetooth devices, and long-press any custom button for more than 3 seconds. Release press until the indicator slowly blinks and enters recording mode. Short press the button again to stop recording or record until the indicator stops blinking, which indicates max time length audio is recorded.
•Note: Each custom audio effect button has limited storage, when there is no storage left, it will stop recording and the indicator will go off automatically.

What software can be used with the sound card on Windows 10?

AU, Audacity, sound forge 

On/Off switch of buttons backaround light

The lamp is on by default, hold the power button for 1s to turn off light

Microphone gain switch setting

•Please set the 'MIC1 SETTING' on the side of the audio interface to the correct position
• The microphone in the package needs to be placed in the 40dB gear
• If you need to connect your own microphone, please according to your microphone's sensitivity or contact us.

Voice cracked

• Please adjust the 'MIC1 SETTING' on the side of the audio interface to 40dB
• Adjust 'MIC①' to the middle gear
• Adjust the 'LOW/MID/HI' to the middle gear
• Adjust 'OUTPUT' to the middle gear
• Please be 7-8in away from the microphone for the best recording experience

How to adjust the knobs on the audio interface

You can adjust each knob to the middle before using
• AUX: Adjusts the input accompaniment sound
• LOW/MID/HI: Adjust the high and low parts of the vocal input from the microphone
•INST: Adjusts the volume of the instrument input from the 'INST' jack
• PITCH: Interesting voice change adjustments
• MONITOR: Adjust the volume of your monitor through headphones
•OUTPUT: Adjust the volume of the output to your phone/computer
•MIC①②: Adjust the volume of the microphone input
• PAD VOL: Adjusts the volume of the custom effect created by your input
• DEPTH: Adjusts the depth of the reverb
• DECAY TIME: Adjust the reverb time

Can't hear sound through headphones

• Please adjust 'MIC①②' to increase the sound of the microphone
• Adjust 'MONITOR' to increase the monitoring sound
• Adjust 'AUX' to increase the sound of the accompaniment music
•Adjust 'OUTPUT' to increase the sound output to the smartphone/computer

The sound you hear from the headphone is different from the recorded sound from the smartphone/computer

• The monitored sound from headphones and the recorded sound are controlled by different knobs
•Adjust 'MONITOR', adjust the monitoring sound from the headphone
•Adjust 'OUTPUT', adjust the sound output to the smartphone/computer

How to input accompaniment via Bluetooth

•Powering on the sound card, Bluetooth indicator will blink, Bluetooth search and
automatically pair with paired mobile phone, then indicator light turned to solid
•Long press Bluetooth button for 2 seconds, indicator will turn off and end pairing

When you live stream, the audience can't hear the music, but you can hear it through headphones

• Make sure the 'OUTPUT' knob is on and turn up the output volume
• Turn on the 'LOOPBACK' button

The sound recorded by mobile phone/computer is the only vocal from microphone, no music sound

• Please make sure that the phone connected to the 'Live output' or the computer connected to the 'USBC' is correctly recognized
• Please check if the DRY/WET button is off
• please turn on the LOOPBACK button, if you want to record to your computer